We love our patients and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers and that each patient gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
Have you also had a great experience at our office? Want to let us know how we did? We would love to hear from you!Review Us
WC April 2022
I greatly appreciate Dr. Deak's advising me that while she could sell me hearing aids, my hearing is still borderline for aids being helpful, and it probably makes sense to wait.
JB March 2022
Used on line feature to make appt - it worked fine. Appt went very smoothly - made arrangements to repair my old hearing aids and ordered new ones. Staff was very helpful and knowledgeable. I travel back to Rockville even though we have moved further away.
TA March 2022
I have been with them them for more than 15 years — the audiologists are exceptional and attentive to patient needs.
HC February 2022
Quick, responsive, and caring staff. They understand that when a hearing aid breaks, it is an emergency that needs to be fixed so I can rejoin and connect with the world.
RA August 2021
As always. Knowledgeable, professional, friendly with very timely appointments. Been a patient for almost 15-20 years.
AG May 2021
Have been a patient here for years, and the entire team is warm, welcoming, and kind. Couldn't ask for a better office. 😊
IS May 2021
Some 10 years ago I bought my first pair of hearing aids. About 3 years later an audiologist fitted me with hearing aids with upgraded capabilities. 2 years ago I consulted Dr. Kristina Deak who fitted me with Resound LINX QUATRO hearing aids and a TV streamer.
Thanks to Dr. Deak my life is changed. I can hear and understand people. Bluetooth streaming from my Android phone and TV provide excellent clarity.
The service, care and attention provided by Dr. Deak has been fantastic. She has made periodic adjustments to deal with changes in my hearing. Dr. Deak is always responsive and highly professional. She's also very nice
RD May 2021
I took my 8 month old son for his first hearing test at this place and as soon as we walked in to the office we felt so welcomed everyone was so nice so friendly I couldn’t have asked for a better doctor to do my sons hearing test. Highly recommend!
DG May 2021
I refer everybody here! I consistently have professional service and kindness, wouldn't go anywhere else!
HL May 2021
It is a wonderful time to be growing old when you can get people like these to help you overcome hearing loss!
TV May 2021
Dr. Clare Williams is very professional and caring. I highly recommend
MG May 2020
The staff here have repeatedly been helpful and kind with my elderly father, who has some cognitive challenges after a stroke. They are patient and thorough with him and are a real partner with our family to make sure he has everything he needs to aid his hearing.
GD May 2021
Patient and understanding service, Gina was able to take care of my hearing aids curbside and was able to easily reschedule my appointment when I completely forgot about the originally scheduled time.
RG May 2020
Hearing HealthCare Centers are the best audiology centers in the entire Washington -DC-Baltimore area. My experience with such centers in general began 40 years ago. I had worked with a variety of other offices and audiologists before HHC first opened their doors. Once I walked through those doors, I knew I had discovered the gem of gems. Everyone affiliated with HHC offers A1 first class professional care and always goes the extra mile to accommodate patients’ needs.
Thank you , HHC! . Your Audiologists and office managers always provide kind, well-educated
Pleasant , comfortable and compassionate care.
HS May 2020
Absolutely, 1000%, the BEST place to go! They take really good care of you here. They go above and beyond to make sure that all your questions are answered and that you are happy with the care you received. Wouldn't dream of going ANYWHERE else EVER!
MF May 2020
First, Iwent to Costco and tried a pair on, but the person working the desk was not an audiologist and really couldn’t fit me properly because she said I had wax in my ears, and didn’t even try to rectify the situation even though I saw that she had the equipment to do it. They were much less costly than the ones I am trying now from HHC and for good reason!!!They didn’t have all the features I wanted, and while i heard clearly, there was just something off about them that I just couldn’t put my finger on.
The aids I have been trying now for a week are much more superior. The batteries are rechargeable, and the aids themselves are very unobtrusive, although I’m not one to really be so vain that it would bother me that people saw that I am wearing hearing aids. While not cheap, I believe that you get what you pay for. If you buy $1,600.00 hearing aids vs a pair costing 3 times that much, you are going to get what you pay for!! So far with these hearing aids, I am having a great experience!!!!
Very kind and professional staff, they take the time to answer any/all of your questions. No pressure whatsoever in choosing the Hearing aid model that best suits your needs and finances.
Excellent customer service and I highly recommend them!
EE May 2019
I made a same say appointment on Friday at 4:30pm. I usually see Kris and she was on vacation so my appointment was with Gina. It was the first time meeting her that day. She helped me with my Bluetooth issue and was very helpful. Turned out that the issue was more on my phone than my hearing aid. Nevertheless, she did go above and beyond to make sure I walked away happy. I have been a loyal customer for a few years now and will continue to do so 🙂 .
JC May 2019
Friendly and very professional staff. My 2 year old son is not very cooperative nor very trusting when it comes to medical procedures. The staff was able to keep him calm and not press him when he refused one of the tests. The office is also very accommodating for small children
CB May 2019
Great experience! My 6 year old daughter was so nervous beforehand (not typical of her) and the audiologist was fantastic with her. Very kid-friendly and really put her at ease
SM August 2018
Very knowledgeable and friendly staff.
BT May 2018
I play music in a Rock Band and have been worried that I am ruining my hearing. Wearing earplugs had not been an option because I also sing. Thank goodness for Dr. Williams! She suggested I get the kind of ear plugs that reduce the decibel level across the entire spectrum so that I'm protecting my ears while still hearing what I need to.
She was kind, efficient, tested my hearing (which is much better than I feared!) and fitted me for the plugs. She's also super nice.
I highly recommend Hearing Healthcare!
Hearing Health Care is a pleasant and friendly venue with a staff of professional, knowledgeable, audiologists. Visit Hearing Health Care if you require assistance for any audiological problem, and you will be assured of the best service available in the area.
Words cannot express how grateful we are for all of your help and advice as we continue to better understand our son’s hearing loss. You are the first person — and believe me, we have seen many professionals — who has been able to show us how he “hears the world.” In addition, your willingness to answer our many questions has surpassed our expectations. We only wish we had come to see you much sooner, as I feel we spent endless, needless hours stressing about his diagnosis, mainly because no one could answer our questions. We truly appreciate all you have done to assist our family!
My experience with Hearing Healthcare has extended over more than a decade. The help and encouragement from Hearing Healthcare is far superior to that of any of my previous experiences. Before I found Hearing Healthcare, I had been to many audiologists. I can therefore make the above positive statement based on considerable experience with other audiologists. Furthermore, at Hearing Healthcare, their knowledge of the extensive, rapidly changing audio market and their willingness to patiently try new products and techniques with the necessary follow-up has made coping with a major hearing loss more manageable.
I have been a patient of Hearing HealthCare, Inc. for nearly 10 years, and I wholeheartedly — in fact, enthusiastically —recommend them to anyone in need of hearing aids. Their audiologists are thoroughly professional, they have a comprehensive and detailed knowledge of the products they offer, and they provide service that consistently exceeds expectations. Beyond their technical expertise, the staff at Hearing HealthCare, Inc. are thoughtful and articulate educators who take the time to teach patients about how to achieve maximum benefit from their hearing aids. In my experience with Hearing HealthCare, Inc. over the years, I have found a spirit of caring and an eagerness to serve that is certainly unusual, if not unique. This is truly a remarkable audiology group.
You have gone over and above the call of duty from the very beginning. First in the gentle way you put up with all my questions and concerns about getting the right hearing aids, and always keeping what is best for me (your client) above what would bring you the biggest profits. You’ve never tried to oversell, and your advice resulted in many years of successful hearing correction that has made me able to function so well all these years.
After we moved to North Carolina, you continued to be my resource and support for the years when I could return to MD often and then transferred my account to an equally caring and responsive audiologist in Greensboro, NC.
Now that we moved once again to Columbus, OH, and my hearing aid model is no longer supported by the company you’ve exerted enormous efforts in helping me avoid the expense of a new pair because nobody in Columbus was able to adjust them to my hearing loss. However, you are still able to help when I travel back to MD to make the adjustment.
We’ve been recommending you to all our friends in MD who need hearing correction, we wish you could expand to Ohio so we could continue recommending your services to our new friends in Columbus.
I have been very fortunate to have been a very satisfied client of Hearing HealthCare, Inc., for more than seven years. You have provided hearing tests, recommended proper hearing aids, fitting, and excellent follow-up services. Most recently you recommended I move up to open-fit digital hearing aids to keep up with the changing technology. Again, you impressed me with your knowledge of the technology and the improvements that are occurring in today’s industry. You and your staff have impressed me every time I have visited your office. I will continue to recommend others to use Hearing HealthCare to receive the best professional care.
I feel very confident that the Hearing HealthCare, Inc. audiologists provide state-of-the-art hearing assessments and treatment plans for my patients every day. The feedback that I get from my patients regarding their HHC appointments is always very positive. My patients always feel that they are in the good hands when working with any of the the HHC audiologists.
He wore his hearing aids for three hours this evening without complaining or removing them! This is easier than we thought it would be.